FAQ
Shopping Questions
Yes! Discounts are available when ordering in larger quantities. Equipment images are discounted when you order 6 or more, in any combination.
If placing an order, you can attach your logo file during the Check Out process. If you aren't placing an order online, you may email the file to beth.darnell@dmwdesign.com.
You may provide your logo file in a hi-res pdf, tif or eps format. The file may be attached during the Check Out process of your order.
Dealership Planning
DMW thrives on creating a successful merchandising environment for your dealership! The right environment is important to your customers as well as employees. We can help you with creating a design theme and coordinating that theme in wallpaper, professionally framed photos, vinyl wall lettering, interior/exterior signs and much, much more!
Contact Beth Darnell at 563.445.6678 to get started.
We would be happy to work with you to customize products that meet your preferences, existing frames, decor or other needs. All of the products offered can be customized for whatever your dealership's specific need may be - different sizes, frames, banners, posters, prints, language, dealer logos, special events or custom messages your dealership wants to display.
Contact Beth Darnell at 563.445.6678 for any customization needs.
Orders and Returns
Your order will generally be produced and shipped to you within 14 working days. You will be notified if it will be longer than 14 working days.
DMW Design will handle the return of the damaged product as well as sending a replacement product to you. If you receive a shipment that has been damaged, call DMW Design immediately at 563.445.6678 and DO NOT THROW AWAY THE ORIGINAL PACKAGING. All of our order shipments are insured but cannot be claimed as damaged if the original packaging isn't available to confirm how the damage occurred.
If there is a problem with the product(s) you received, contact us immediately at 563.445.6678. All sales are final except where quality of product is compromised. Replacement products will be provided at no extra charge.